FlyerTalk Forums - View Single Post - AC flight status not being updated despite delays
Old Dec 19, 2017 | 7:47 am
  #19  
canadiancow
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Originally Posted by drgmobile
I usually subscribe to Hanlon's Razor (Never attribute to malice that which is adequately explained by stupidity) but in this case they have an incentive to delay posting delays -- it impacts their system on-time performance stats. Perhaps this will be addressed by regulation in the upcoming Air Traveller Rights Regime that the Canadian Transportation Agency will be developing. Since that is expected to mandate compensation in the case of delays, there could also be rules around how delays are declared and tracked.
How does timely posting of delays affect OTP?

OTP is tracked at pushback, no? Anything before then would have no impact?
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