FlyerTalk Forums - View Single Post - How exactly does CX Waitlist work for awards?
Old Dec 18, 2017 | 10:53 pm
  #574  
percysmith
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Originally Posted by premier_flyer
OK - so I called MPC and they said if they dropped me from the waitlist - I would be charged full fare for the seat. He says redemption seats are not available, and the waiting list would be closed by Wednesday. Very confused so I'm having their manager call me tomorrow.

He also said there are ONLY 2 SEATS left on those 3 flights... which doesn't seem the case on expertflyer.com on the availability seat map results on those flights. Can you check this again please?
You won't be charged full fare for a one-way redemption, only one-way miles. Sounds like you have problems understanding and communicating with Asia Miles call centre (granted, you have to go a bit Taglish).

But the point is moot because you should be able to add the seat to your existing booking and send to ticketing right away.

If I were you I would've insisted on waiting til the supervisor was available and sorted this out directly.
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