My name is and I am the Executive Assistant Manager Rooms at the InterContinental. I would like to thank you for staying with us at the InterContinental Washington DC - The Wharf on your recent visit to DC.

I would like to keep you apprised of the investigation regarding your missing property. At this time we are still conducting internal interviews with the staff that accessed your room on Friday 12/15. Our Director of Security has reported the incident to our claims department and you should be in contact with them in the next 48 hours. Once our team finalizes the interviews we can update you further.

I again apologize about this inconvenience and we will have more answers in the coming days.