Originally Posted by
Kacee
I'm sure they would have given back the king room if he'd asked. The Manhattan suite is typically around 2x the price.
You must be comparing to Asia, because for a domestic or latin american property, the service is excellent.
Not having coffeemakers, not having turndown service, not having a guide or directory of services in the room, not delivering a newspaper to the room (or even by the elevators), not having an espresso machine in the lounge, and not having coffee mugs in the lounge has nothing to do with where the hotel is located.