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Thread: AA, please change your standby/upgrade procedure for first class tickets!
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Old Dec 18, 2017, 1:50 pm
  #4  
BThumme
 
Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,525
It's the correct policy. AA upgrades confirmed passengers first, then processes standbys. Processessing standbys is usually the very last thing AA does, and by the time you were processed, the upgrade was cleared and you were offered a Y seat.
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