Originally Posted by
Mauibaby2008
so this just happened to my mother in law 48 hours ago. She came to the US from South America. She purchased a new home here, and if you know what it is like trying to transfer cash internationally it’s a huge hassle. So she came two days ago with $4,000 in cash, before going to her new home I got her two nights at this new hotel (thought it was nice, brand new IC, what could go wrong)
well she was sight seeing for the day with $4,000 cash in her wallet in the hotel room I’m guessing not in the safe. She returns to the room, “do not disturb” sign was taken off the door and the room was serviced. Upon returning she noticed her purse was out of place. $1000 was missing of $4000.
police were called, hotel is investigating. They told my MIL they can stay a third night to wait for the results of the investigation, and the hotel may or may not comp the third night - depending on what they come up with.
She is a very honest lady. She is not trying to scam the hotel. I asked her to triple check that she did not misplace it - she says no. How likely is it, housekeeping ??? took $1000 of $4000 hoping she did not notice until too late?
YES how stupid to leave so much cash in a hotel room. Other than making sure everything is on paper or written down from hotel management? What should I suggest they do?
Hotel manager can see from computer which employee cards are used to open the door, along with the time. I agree with others theft of type associated with employyes hoping MIL does not notice before leaving versus non-employee who'd take it all.
MIL ... a day sight seeing.... Unfortunately means that multiple hotel employees had legit reason to access room, may 3x whilst out of hotel.
o Maid to clean room/bed/bathroom
o minibar checker
o turndown maid
(If only one entry eg 'bed makeup maid' all day, that maid should be questioned, but even then only provable if fingerprints on MILs purse or $$ notes left behind)
If just happened say whilst grabbing breakfast in 30minute window, then only likely one employee to identify/check. Day out means 3x employees in room.
If hotel does not get back to MIL, hotel simply does not want to supply hotel employees names entering MIL room to MIL to persue. If repeated thefts reported, hotel manager would be able to see/identify if a small number of employees were entering guests rooms that suffer reported thefts.