FlyerTalk Forums - View Single Post - tmobile roaming - new problems!
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Old Dec 18, 2017 | 3:56 am
  #18  
garykung
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Originally Posted by estnet
And I contract with tmobile for the services they promise - if they don't deliver I buy a cheaper local service and then for roaming I just buy local sims that work.
I am not sure how you can contract with T-Mobile for the service now. Beside, as T-Mobile has said:

Speeds vary based on roaming partner’s network; high-speeds not available in all locations. Maps approximate anticipated coverage outdoors, based on a variety of factors, and do not guarantee service availability. We are not responsible for the performance of our roaming partners’ networks. Voice call destinations may be limited in some areas. Maps do not reflect coverage areas for Pay-In-Advance service; see Pay-In-Advance site for international roaming options. 3G speeds require purchase of high-speed data pass.
Originally Posted by estnet
Anyway my main desire was to find out why I was suddenly having this new problem and now I know I'm not the only one that has been having problems in Thailand.
For starter - are you 100% certain that your inability of roaming is due to network issue?

Originally Posted by estnet
Shame on them if they are paying for a service that "they have no control over" - yes I know they don't control the roaming partner but if they aren't providing the service then partner with someone else!
T-Mobile roaming partners change over time. IME, the new one are usually better.
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