Originally Posted by
WorldLux
Not 100% reliable given that the delivery may be delayed (thus not available for people only passing thru) and IME availability is an issue with Amazon Lockers in London. They only keep packages for 7 days and many lockers are constantly unavailable.
It's a Local Collect rather than Locker so availability shouldn't be an issue.
With the fairly extended opening hours I think it's a great addition.
Originally Posted by
CloudGazer
On a related note you can do "click and collect" type orders to the M&S in T5 arrivals from the M&S website.
You can do Order and Collect from Boots at landside and airside stores at T5 as well. They advise ordering 5 days in advance though.
Airside pick-up could be particularly useful for people with infants or medical needs who need to otherwise carry liquids through security which can be a pain.