Originally Posted by maxandclaude2000

Two last stays of the year this weekend (

Preupgraded to Exec Suite several weeks ago

Emails from Lounge Mgr and Guest Relations Mgr received day before seemed smi personalised

Suite has bottle of red wine , chocs and the seasonal candy cane on my arrival
Turndown service has provided me with a bag of shower gels (!]

Lounge busy for afternoon tea - very little left
Still scared by coffee
machine lol !

Lounge is full by 6.15pm and remains busy still
Usual Friday night hot food ,Cava seems to be very popular (I’m sat near the drinks )
Seems a mix of Pete Tong concert goers,Christmas shoppers but only two families with very behaved children occupying the sofas - overall good vibe not noisy and three staff replenishing everything relatively quickly
Bumped into two regulars good to catch up and share recent Diamond experiences lol