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Thread: Refused laptop in carry on and not seated with kids
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Old Dec 15, 2017 | 5:38 am
  #25  
orbitmic
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Originally Posted by skaya
For the laptop yes, they really got it backwards. He was very clear I could take it to LHR but not to OSL. If the correct policy had been used it would have been understandable.
To be honest, I think it was a misunderstanding between the two of you rather than the agent getting it backwards. There are competent and incompetent agents of course, but quite frankly, I just do not believe that any IST agent handling BA flights is unaware that laptops are forbidden in hand luggage on the route, and of course that is precisely why he wanted to inspect the contents of your hand luggage in the first place. Maybe something got lost in translation in your discussion here?
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