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Thread: Is De-Icing Really Considered 'Extraordinary Circumstances'
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Old Dec 15, 2017 | 2:39 am
  #145  
Andriyko
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Originally Posted by flatlander
This seems to be the most direct violation of EC261/2004 regulations that I can see.
There is no explicit requirement to re-book onto other airlines. But I agree that it is ridiculous that only airport staff can re-book onto other airlines. Phone agents should be authorized to do that.
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