Originally Posted by
Bowgie
I agree with the OP that the Delta One experience at LAX does not live up to the hype, and he has a legitimate beef. At the end of the day, the only thing Delta has really promised is to haul OP's butt from point A to point B. All of the rest is over-hyped marketing nonsense. That isn't a legitimate basis for a credit card charge back, even a small one. OP's complaint is with Delta, not his credit card company.
You think a chargeback is an action against the credit card company? It’s a legal action to initiate a reversal of payment due to (essentially) breach of contract. The money comes back from Delta, not the credit card company.
That said, OP will have a seriously difficult time justifying such an action.