Originally Posted by
margarita girl
I have no interest whatsoever in the Accor program. I have limited experience but the few times I tried to use them, NO ONE answered the phone lines and I was unable to apply my points to room rates because they were on sale. And I had Platinum status thanks to my Amex Plat card. No thanks.
The above really is a major distinguishing characteristic. We are used to proper service throughout and Accor just seems incapable to deliver this.