FlyerTalk Forums - View Single Post - Bad weather disruption - UK/AMS/NW Europe - 10 & 11 December 2017
Old Dec 12, 2017 | 5:54 am
  #523  
cziwkga
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Join Date: Sep 2012
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Originally Posted by cziwkga
Thanks for highlighting the most recent news items from BA, c-w-s, particularly the one with the link to the expenses claim process. I've just tried to use it and have been blocked in a way that seems reminiscent of some website issues a few weeks ago.

After choosing which type of claim one is trying to make (baggage, disruption, etc.) you are prompted to login if you are a BAEC member. Once I selected this option I was then told access was blocked because 'unusual traffic had been detected from my computer network.' It may or may not be relevant that one of the interstitial pages had a page title of 'customer portal test page' which doesn't fill one with confidence!
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For info - I tried again, but this time logged into BAEC first before trying the claim form. It worked for me, but it may just be that the glitch was fixed in the meantime.
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