FlyerTalk Forums - View Single Post - Bad weather disruption - UK/AMS/NW Europe - 10 & 11 December 2017
Old Dec 12, 2017 | 4:45 am
  #522  
Zephyrous
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Join Date: Dec 2010
Location: London, UK
Programs: BA Gold, A3 Gold
Posts: 180
Originally Posted by cziwkga
Thanks for highlighting the most recent news items from BA, c-w-s, particularly the one with the link to the expenses claim process. I've just tried to use it and have been blocked in a way that seems reminiscent of some website issues a few weeks ago.

After choosing which type of claim one is trying to make (baggage, disruption, etc.) you are prompted to login if you are a BAEC member. Once I selected this option I was then told access was blocked because 'unusual traffic had been detected from my computer network.' It may or may not be relevant that one of the interstitial pages had a page title of 'customer portal test page' which doesn't fill one with confidence!

Anyone else seeing a similar issue? It's not urgent for me, luckily I can afford to wait to get my overnight expenses back, but that's not true for everyone.
It blocked me also earlier in the day but it appears to be working for me now. Navigating the section seems painful however.
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