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Old Dec 11, 2017 | 5:46 pm
  #884  
randix
All eyes on you!
20 Years on Site
 
Join Date: Apr 2002
Location: Las Vegas
Posts: 1,293
Another reply from e-miles...

Originally Posted by randix
Out of the blue today, I got a belated response from e-miles, unfortunately they addressed it to "Carol", yea, I'm definitely not a "Carol" on a number of levels... anyway, e-miles is still not showing up as a redemption option on e-rewards (it says it's "out of stock", it's been that way for many months). Their reply is sufficiently ambiguous, amorphous, arbitrary and a weird way to answer my original question, to win them a cover on Time Magazine... I really hold out no hope that the e-mile redemption on e-rewards will ever be "in stock" again; although I continue to participate in e-rewards, I've effectively tossed e-miles to the curb along with mypoints and so many others from the past. anyway, fyi and fwiw.

Hello Carol,

Thank you for contacting eMiles Support. We apologize for the delay in response. We currently don't offer the ability to transfer points from eRewards to eMiles. However, eRewards redemptions are completely available to you through their site as are eMiles. We apologize for any inconveniences this may bring.

Regards,
eMiles Support
I replied to them, and asked simply: On e-rewards the option to redeem for e-miles is "out of stock", has been for months. Please remove that option or tell me when it will be active."
Their reply received today:

"[email protected] commented:

Hello STEPHEN,

Please be advised, we currently do not have an estimated time frame on when eRewards will be available as we do not have that function on our site.

Thank you for your time,
eMiles Support"

That make any sense to you? That's my last attempt. For the second time, they not only didn't answer my question, they gave a mangled response. That's it for me for e-miles, but thought I'd share their add'l response here. Personally, not fooling with them any more. Best of luck to those of you who still find the e-miles site worthwhile. I'm done.
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