Originally Posted by
Wanderlust888
I am trying to cancel a flight booked at T-26 and we are at T-8.
The guy in the call centre said I would forfeit everything (Avios + tax) because we are within 24 hours of the flight.
Shall I keep trying? Which is the best call centre? I will be too late for the UK call centre tomorrow.
in this scenario the cooling off period should apply as it would override the avios fare rules. You booked more than 24 hours before travel so its applicable.