FlyerTalk Forums - View Single Post - Ultimate Rewards discriminating against my wife

Dec 11, 2017, 1:04 pm

#30

mia

Moderator

Join Date: Jun 2003

Location: Miami, Mpls & London

Programs: AA & Marriott Perpetual Platinum; DL & HH Gold

Posts: 48,959

Mentioning discrimination when contacting the Executive Office was counterproductive. It put them on the defensive, to demonstrate that Chase didn't do anything wrong, rather than solving the problem.