As we've all discovered, it's much much harder to earn emiles since the summer "enhancement." One further problem we've encountered is that my young adult children (ages 27-32) no longer get opportunities to earn emiles for charitable donations, even though they've previously made some donations through the emiles link, but spouse and I (middle aged) still do. One of our children emailed emiles about this, was told they're busy and would respond in 3 days, but it's been 2 weeks and no reply. We all liked emiles for the ability to keep airline miles from expiring, which used to be painless, but now is a huge effort to earn sufficient emiles.