FlyerTalk Forums - View Single Post - Amex Serve master thread (2017-2023)
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Old Dec 11, 2017, 8:37 am
  #261  
danhouston
 
Join Date: Aug 2015
Posts: 2,061
Originally Posted by danhouston
after trying to get a 2nd vip card, got the following msg:

Sorry, we are unable to approve you for an Account at this time. Thank you for your interest in American Express Serve.

the existing 1 has worked fine for me earlier this month; just called CS who confirmed that the acct is still in good standing; any folks got the similar msg then did anything else to get around it?
different email, phone #, & user id still got the same msg that an acct can't be approved
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