Originally Posted by
copaflyer
Thankfully Chase does not get to decide when discrimination is convenient for them or not. They have the option not to business with Visa and or United. Tough decisions but that is the world we live in. Or let them know because of the circumstances that it is discriminatory. It is their choice but in 2017/2018 any form of discrimination does not age well.
Chase/United should just make accomodations for things like this as it makes 100% sense and the results far outweigh the costs.
Thankfully, you do not get to decide whether there is discrimination involved either.
You are right, Chase has the option to do business with Visa or United. And it chooses to do business with both - to the tune that to renew the contract with United in record value.
Your beef is with Visa / United, not with Chase.
Why not file a CFPB complaint if you think Chase has committed act of discrimination that is illegal by the definition of the laws?
Obviously the Executive Office has already investigated your previous case (and consulted the corporate counsel) to decide that there is NO discrimination involved - it is the Visa/United rule that caused your inconvenience. Chase does NOT need to accommodate you, contrary to what you think. You on the other hand, also do NOT need to patron / give business, to an entity that you feels so strongly that has mistreated you....
You can vote with your wallet. Why stay with Chase who has done so wrong to you?
Remember, you too, have the option to do business with Chase or United or Visa as well.