Let me preface this by saying I don't normally like to contact concierge as I think they should be used for urgent, IRROP situations.
With that being said, I was trying to take advantage of the YYZ Travel Alert for tomorrow and change my routing YYZ-Europe to YYZ-YYC-Europe. Primary objective is via YYC gets me cross the 260K eUp threshold and beat the impending delays due to snow in the afternoon. I call Reservations, state I want to change my flight to go via YYC due to the travel alert. Reservations says "no" because fare details only allow via YOW/YUL. Don't really believe it because I consider it IRROP but anyway...hang up and the call Concierge.
Guess what Concierge was able to do no questions asked (and actually exceeded my expectations).
Last edited by YVRtoYYZ; Dec 10, 2017 at 5:14 pm