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Old Dec 10, 2017, 3:05 pm
  #13  
defrosted
 
Join Date: Oct 2017
Location: BNA
Programs: DL GM, HH Diamond
Posts: 1,027
Very similar situation happened to me. I called, they tried to tell me it was an equipment change, but it wasn't, then they tried to tell me it was because somebody needed the seats, implied someone with a disability, but the seats they moved me from do NOT have extra room. I just wanted to be closer to the front. Long story short they couldn't help me or give me a decent reason why it happened.

Only change was departing 5 minutes later, but arriving about 40 minutes later.

I did get an email though.
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