FlyerTalk Forums - View Single Post - Bad weather disruption - UK/AMS/NW Europe - 10 & 11 December 2017
Old Dec 10, 2017, 11:14 am
  #176  
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Further news update dated 16:20 GMT

Originally Posted by BA.com
Summary
Today, December 10, 2017, Heathrow has experienced unpredicted severe adverse weather conditions. Torrential rain in the early hours of this morning made proactive de-icing aircraft impossible and as the temperatures have remained low, and safety is our number one priority, there is a requirement to de-ice every individual aircraft before it departs the airport.



More informationWe are doing all we can to minimise disruption, but like other airlines at Heathrow, we are experiencing delays and cancellations.

We apologise for the inconvenience, and we would like to assure customers that we are doing everything we can to get as many people away on their flights as possible.

Please do not travel to the airport if your flight has been cancelled.



WHAT TO DO IF YOU ARE DUE TO FLY TODAY

Please keep checking the very latest information about your flight before travelling to the airport. Please note that because of the current forecast, the situation may change at short notice.

> Check the status of your flight

You can also check your flight status on your mobile phone or download the BA app.

WHAT TO DO IF YOU'RE DUE TO FLY TOMORROW

We will continue to monitor the weather for tomorrow and update this page later today with any planned changes to our schedule.

Please continue to check here for the latest updates..

WHAT TO DO IF YOUR FLIGHT HAS BEEN CANCELLED

If you're flying to or from Heathrow today, Sunday December 10 or tomorrow, Monday December 11, we are offering the opportunity to re-book on alternative flights between Monday December 11 and Monday December 18, free of charge.

Customers can re-book their flight through the 'Manage my booking' tool.

Please note that there are long queues for our call centre at the moment, so using the website to re-book is the quickest and easiest way to do this.
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