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Dec 10, 2017, 10:39 am

#11

DavidDTW

Join Date: Apr 2004

Location: Motown

Programs: DL, WN, AA, IHG Diamond, Hertz 5*

Posts: 3,409

I find it interesting that this is now included as a question on the post flight survey (if you get and complete one). DL is obviously aware of the situation but still appears to be a common occurrence.

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