Originally Posted by copaflyer

Not being able to transfer the points to her account is a direct result from of where she was born, sexual orientation and martial status.

I suggested they get the points to my wifes account another way or issue me same amount of points that were in her account.

Chase chose nothing saying it was out of their hands as Visa limits the length of the last name and United requires the last names to match. Those may be true but accomodations should have been made.