Originally Posted by Screeners Central
Hey, Spiff. Screeners don't set SSI and (as a rule) don't deserve to be targets of vitriol from dissatisfied travelers. The administration sets policy and determines what's SSI. Unhappy travelers should consider venting to a Federal Security Director or, better yet, to Adm. David Stone.
I'm not excusing the abusive or criminal acts committed by a relatively minute number of screeners. Those folks deserve to have the book thrown at them, IMO. But that's another topic.
Screeners do like to quote SSI, however. And some really enjoy talking down to travelers while doing so.
And there are some actions that are inexcusable, whether a screener sets policy or not. Being a willing participant in the Shoe Carnival is one such example.