Originally Posted by
Amygdala28
I have now sent my final reply to Expedia quoting EC261 and the option of MCOL if no success within 10 working days. I have to say that I've spend too much time on this already and have no appetite for legal proceedings - a call to Amex is very likely the next step.
I would also suggest disputing the charge with the card company; it is going to be very quick and easy that way
This is simply a case that the supplier failed to provide the servces paid for and the supplier will not be able to show otherwise - going to court would also work, but be a lot more effort