Originally Posted by
worldclubber
500 today, but "bad luck" yesterday.
Got lucky today, but do understand the point of the TS from a marketing point of view: If the "win-winter" frustrates more people than it makes happy and the reputation of the airlines is hurt rather than improved, it s not a very clever marketing strategy.
According to child psychologist Dr. Pruegelpeitsch:
Supports natural masochism of LH customers and sadism of LH management.
Helps LH customers develop stockholm syndrome when taken hostage by LH processes (gate, phone line, tarmac,...)
And there is always the good ol' "Bad press is better than no press", or simple diversion tactic from even worse press which usually isn't difficult to find for LH.