Originally Posted by
brunos
CX culture is hard to shake.
This is the problem when most senior management/ board members has no aviation experience, background or know how.
A lot of them transferred over from other Swire Pacific companies eg property management and Coca Cola beverages, in fact, CX doesn't train their own management trainees, all of them are transferred from Swire.
The director of flight ops has never flown a commercial flight and used to work in Coca Cola HK, now she's saying she knows the work of a CX pilot. Like how is any of the board member convincing enough to be leaders to the staff when they are so out of touch with their employees and are so shameless about lying?
Oh, and they have no responsibility and no one got fired/ resigned for poor planning, marketing, pricing or fuel hedging...