FlyerTalk Forums - View Single Post - AY / Finnair “ineligible” flights for AAdvantage mileage accrual glitch
Old Dec 7, 2017 | 1:49 pm
  #10  
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Originally Posted by fleur_de_lys
Update: I finally called advantage customer service. Agent told me that they were having problems with Finnair- "rules kept changing". It looks like 2000 series and "charter" flights ineligible, however mine was a 1000 series flight. Per agent, not sure why it didn't post, but according to today's rules, the flight should be eligible, so agent resubmitted with a change of date and the miles appeared immediately in my account.
Glad you got a competent AAgent that was able to get it taken care of correctly ^.
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