FlyerTalk Forums - View Single Post - aircanada.com/aeroplan.com - Experiences/Complaints/Issues
Old Dec 7, 2017, 11:28 am
  #3952  
After Burner
 
Join Date: Sep 2000
Location: OGG, YYC
Programs: AA, AC
Posts: 3,697
Originally Posted by Adam Smith
Flight pass site is broken on two computers and a phone for me, with 2-3 browsers used on each, so I don't think the browser is the problem there.

Altitude site issues should be fixed by using Incognito in Chrome.

Can't speak to OLCI.
That's odd. It's working for me. It's been working all morning.

This happens to my wife frequently; very similar to what people are describing here: flight pass not working, stuff just not displaying, OLCI failing, etc. She has pretty much the same machine and configuration as me, on the same network. If I let her do it on my machine it always works perfectly.

What she experiences sure appears to be a browser problem. I've tried a few times to narrow down the cause without success. It's very frustrating (for her).

But if you're getting the same problems on multiple platforms/browsers it does make it seem very improbable that it's a browser issue.
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