Originally Posted by FleyeSkyHigh

Anyone else having problems downgrading (or product changing) from Ink Plus to Ink Cash card? Both myself as well as my business partner are both just past our first anniversary on distinct accounts for different LLCs and wish to downgrade to the Ink Cash to avoid future annual fees. Chase reps are saying that the card can only be PC'd to the Ink Preferred (which also has a $95 AF). Tried both calling as well as SM and got the same response. I recall people in the past being able to PC from Ink + to Ink Cash but seems like they are no longer allowing that product change any more. Am I missing something or is there a multiple step process?