Originally Posted by
missydarlin
Someone wasn't paying attention to their partner agent

.... any changes including cancellation within the first 72 hours are no charge.
See.. not listening again

All changes must be made through the AS partner desk. And yes, they are very busy. Try calling after 10pm Pacific time..
exactamundo. I'm not sure why the pseudoflight is showing on the Delta side but its just a placeholder we use to keep track of the reservation.
GCT stands for Gold Coast Travel which is the fake city we use for Partner Bookings. The 7171 is our number for Delta bookings.
My award booking fee of $25 was charged like this. Mystery solved.