FlyerTalk Forums - View Single Post - UA cancelled tickets forcing $$$ repurchase
Old Dec 5, 2017 | 10:50 pm
  #9  
spin88
 
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
Originally Posted by sexykitten7
I would send all my receipts to Customer Care and write "My roundtrip [PNR1, $] was erroneously canceled and refunded by United mid-journey, which necessitated the purchase of a walk up fare [PNR2, $] for the return segments. Please issue a partial refund [PNR2, $] for the difference."

If they don't respond, contact Oscar.
Assuming you had to buy your new seats on UA, this is exactly how to address this. But if UA does not respond initially, I would also file what you send to the executive office with DOT. If you had to re-buy more expensive tickets with UA, due to UA's mistake, then its effectively a post sale price increase, which is illegal.

Note, if your flights back were not with UA, then its sticker...
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