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Old Dec 5, 2017 | 10:35 pm
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WineCountryUA
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Was the refund request verbally done or did you write an email?

The phrasing you used to request the "refund" is critical.
Did you ask for an E+ access fee refund?
Or did you ask for a ticket refund?
Or what?

A point to add to the confusion is UA was freely providing tickets refunds due to the Island Air situation.
Last edited by WineCountryUA; Dec 5, 2017 at 10:40 pm
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