Welcome to FT!, devenh
Why did you lose the E+ seats on the return?
Did you request E+ seats to be restored on the return?
Why did you decide to refund the E+ instead? (BTW, that would have automatically occurred without a request)
How was the trip rescheduled? Did you return directly to the mainland without an interisland flight?
When you got the refund, did not it seem larger than expected -- E+ access is a fraction of the full flight cost.
Trying to understand how things got confused and the trip was refunded.
Last edited by WineCountryUA; Dec 5, 2017 at 9:27 pm
Reason: mainland instead of USA