FlyerTalk Forums - View Single Post - Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]
Old Dec 5, 2017 | 9:20 am
  #2867  
twincheeks
 
Join Date: Jul 2013
Posts: 319
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Originally Posted by twincheeks
I am trying to check in for this evenings flight ATL-LHR but it is stuck at the “ check you contact details” page. It will not progress to allow me to check in fully.

i am using an iPad
It appears I am checked in, but I need to verify my passport at the Airport. The BA System failed to advise me that I was checked in on line or via email.

They also failed to send an email to advise me to check in 24 hours prior to my flight.

I connected to ATL on Delta and despite a number of complaints about their IT system, I was reminded to check in for my flight, I was updated by email when the plane went tech for 2 hours, and my Skymiles are already in my account.

The BA IT system needs some improvement.
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