FlyerTalk Forums - View Single Post - Difficulty changing WDW Swan award reservation
Old Dec 4, 2017, 2:55 pm
  #10  
rflor
 
Join Date: Aug 2008
Location: ORD
Programs: UA 1K, Marriott Platinum, Avis President's Circle
Posts: 408
Latest (and final) update. Starwood prompted me to call the hotel directly. I called them and spoke to an incredibly helpful agent. She said it would be no problem shortening the reservation. She had to cancel the original and rebook, so a short 3-way call with Starwood was necessary to "force" the point redeposit.

The point cost dropped from 54,000 to 40,500, which is what I would expect from losing the 5th night free.

Pro tip -- don't be afraid calling the Swan and Dolphin directly, as they have some of the friendliest, knowledgeable agents I've talked to in recent history.
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