Hi, I was excited about this card because I use uber frequently have recently decided to diversify my credit cards as my other cards were all with the same bank but one. I was only approved for $2400 so I won't be using this card much as my other cards all have limits well over $10K.

I didn't get approved through immediate approval because my uber account had my maiden name but my credit report file has my married name. I called the reconsideration line and was sent to security who had me mail in the documents. I received a call from a representative to tell me my social security card wasn't legible. It's an old card and I have a passport and haven't had to produce this card in to many years to count. The representative gave me a fax number to resend a copy of the card but I knew faxing it would be the same and I didn't have time to wait in line at the Social Security office for a new card. I faxed a copy anyways and I am retired military so I attached a copy of my retired ID card so now all total as proof of identification they have a copy of 1) Drivers license I mailed 2) passport copy that was mailed 3) Copy of utility bill requested and mailed 4) copy of rough social security card mailed and faxed and 4) Department of Defence military id card. I called the next day to verify the fax was received and spoke to a friendly rep who advised me he didn't see it in the system.

He called me back 5 minutes later and told me based on all the documents they had he was removing the flag and approving my card and he told me the amount of my credit line. Immediately after hanging up with him I received an email congratulating me on my new card.

My advice if you don't get immediately approved call the reconsideration line at (866)408-4064. Don't get upset if additional information is required either. I viewed it as appreciating a bank would ensure it is me instead of opening a new account for a fraudster. It was only dropping documents in the mail and one fax. If you are going to lose points for the hard pull you may as well do what it takes to get the card. Hope this helps someone!

TU- 755
Equifax - 740
Experian -750