In my view, there were no delays caused by the snow - it was too light, wet and not lying. All delays were caused by lack of de-icing personnel and/or equipment.

We boarded at 11:55 for a 12:10 pushback. The de-icers finally arrived at 16:00 and took 40 minutes to de-ice the A320.

Meal service was carried out on the ground but they didn't bother to request a restock of the drinks trolleys during the delay so there was very limited service after take off.

The pilots had run out of hours, but thankfully there were two dead-heading pilots on board who took over.

We finally arrived 4 and a half hours late. Quite co-incidentally (!) in perfect time to operate a combined LH955 and 957 back to FRA.