Originally Posted by
SeeBuyFly
Another question (not answered in wiki). Can the AA agent assign seats during the award booking call, or should I do it on JL's web page, or do I have to call JL? If one of the latter two, do I need to wait until after ticketing? Many thanks!
AA agent can do it. But you should also ask for the JL record locator in case you want to do it on JL's site or by contacting JL. (And, yes, I'd wait until after ticketing to reach out to JL.)