FlyerTalk Forums - View Single Post - Need Advice-IAH Dreaded SSSS mess with TSA and United
Old Dec 2, 2017 | 6:52 pm
  #30  
HNLbasedFlyer
 
Join Date: Sep 2006
Location: HNL
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Originally Posted by tpwoofs
The two United agents had no idea of what to do with SSSS. They were either not trained on SSSS or didn't care.
Why should a United Agent know what to do or be trained on a TSA issue? At least to me, that seems like overkill. They don't control TSA issues or know TSA procedures.
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