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Thread: When is a "confirmed" itinerary not really confirmed?
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Old Dec 2, 2017 | 2:34 pm
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Kacee
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Originally Posted by Often1
UA did not do anything particularly wrong.
I fail to see how misleading OP into believing he had confirmed seats on the return is not "wrong." It is in fact wrong by any reasonable definition.

OP, I would definitely write to United customer care and request they provide compensation, as the failure to ticket you, or to advise you that you were not ticketed, was indeed an error on UA's part.
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