Originally Posted by
ENOTTY
I haven't been able to do online loads of my Serve card from my BBVA Amex card since Dec 1. I also can't edit the card in the Settings page. Anyone else seeing problems as well?
It's been a while since I used the axp bbva CC to load to my Serve. I did the targeted offer sent by bbva axp spend $150, get $15 credit and tried to load my prepaid card yesterday and another load today. Both loads went through. If you have not used your bbva CC in a while, make sure it's active and then try loading again. If issue persists, try loading in-store and as long as you can load, your account is in good standing.