Do what I did 4 years ago, get rid of Nortons completely, it is a worthless piece of software that causes more problems than it fixes. I have only been hit with one virus or worm in the last 4 years and that was the most recent sobig worm. If I have any suspected problems I run www.avast.com which is just as effective as Norton and not as much of a pain in the ....

Norton and AOL are the most intrusive pieces of software to install on your OS and the most dificult and time consuming to take off, they populate your registry like no other software I have seen.

If u really want to avoid virus and worm attacks do what some friends of mine have done; they bought computers from Apple.