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Old Dec 1, 2017, 4:02 pm
  #163  
morrsue
 
Join Date: Dec 2009
Posts: 3
Unfortunately, I'm adding myself to the IHG hacked group. Tried to log into my account today, it was drained of close to 80k points. The hackers changed my email address so I couldn't log on. Apparently they do not have the security to notify you when your email and mailing address has been changed. They purchased Amazon gift cards and were mailed to a PO box (somewhere.. they wouldn't tell me). The CS agent assured me they would open an investigation and my points would be returned. He was really rude, didn't seem to care at all. Now after reading all the other people on this site and others who have had the same problem, I'll be checking out of IHG. If they are this lax in their rewards program, they are not protecting my security anywhere. My entire identity can be stolen with the information they took from my account. I can't believe they have not taken this issue seriously - 4 digit security pin numbers can be hacked by a 12 year old.
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