Originally Posted by
PDXpress
I just want my $94.50 back. What's the best course of action here short of walking into the office with a lawyer and slamming down a copy of the Oregon Revised Statutes?
A frustrating situation to be sure. Best bet is to wait for the call back from the manager. Front line rep was probably new and naive, and a manager with power to edit the invoice will fix it. If that doesn't work, you could either try to find the appropriate state regulator to intercede on your behalf, or file a chargeback with the CC company (which will compel Hertz to respond). State regulator will take forever, most likely. Chargeback may get a ban from Hertz.