Thank you for the link. will check it out. Also thanks for the other responses. It was an I class fare and purchased as one ticket on Finnair website. The agent kept me hold for about 10 minutes and then came back and told she spoke with a supervisor who came up with explanation. She agreed that this detail about "1000" series flights not eligible was not on their website and would make sure that would be made known on their site in the future. Right!!! ... Anyways I didn't pursue the discussion any further, but I will call Advangtage customer service again.