Originally Posted by
Majuki
Are you going to pursue a Reason Code 76 chargeback, oliver2002?
So, today I dared to dispute. Chase seems to be familiar with DCC:
The FCC link goes to:
Foreign Currency Conversion
Print
Visa and MasterCard use their own foreign currency conversion procedures; therefore:
- The rate when the transaction is processed may differ from the rate when you made the purchase.
- Foreign currency processing fees may have been charged.
If neither of these explains the difference, select "Other reason for this dispute."
So I selected 'Other' and was not offered to add a reason.
Response:
Thank you for submitting your dispute online. See below for important information about this dispute.
Case number D-20171130-xxxxDate opened 11/30/2017Transaction date 11/14/2017Dispute type Other reason for this disputeMerchant SH JI JIE TRADING CO.,LTDDisputed amount $1.99
As your credit card company, we value your business and want you to be completely satisfied with your credit card account.We have credited $1.99 to your account. If applicable, we'll also credit to your account any interest charges related to the disputed transaction. These credits are permanent, and will appear on your next billing statement. Please do not reply to this message. If you have any questions, please click "Compose Message" or call the number on the back of your card. Sincerely,
Chase Card Services
Email Operations Team
The 1.99US$ is what I calculated the difference to be between what the 305 CNY would have been compared to the 47.95$ that were charged.